Shipping policy
At Tots in Towelling, we aim to deliver your order as quickly and smoothly as possible. Please find our shipping options and delivery timeframes below.
United Kingdom
Standard Tracked (Royal Mail 48) - £4.95 (Free for orders over £70)
Estimated delivery: 2-4 working days from dispatch
European Union
Standard International Tracked (Royal Mail) - £19.95 (Free for orders over £70)
Estimated delivery: 5–7 working days from dispatch
Please note that delivery times may vary depending on destination and local customs processing.
International (Rest of World)
Standard International Shipping - £29.95
Estimated delivery: 8–12 working days from dispatch
This service covers selected countries including the United States, Canada, Australia, Japan, and others.
Additional Information
- We aim to dispatch all orders within 48 hours (Monday–Friday, excluding public holidays).
- All orders are shipped using tracked services where available.
- Delivery timeframes are estimates and begin from the date of dispatch, not the date of order.
- International orders may be subject to customs duties, taxes, or import charges, which are the responsibility of the customer.
- We are not responsible for delays caused by customs clearance or postal services once the parcel has left the UK.
If you have any questions about shipping or delivery, please contact us at hello@totsintowelling.com and we’ll be happy to help.